Water Care & Balancing

Welcome to our beginners guide to looking after your new Arctic Spa hot tub or All Weather Pool. 

Chlorine & Bromine Users

If you have chosen to use either chlorine or bromine granules to sanitise your spa water, you should maintain their level between 2ppm to 3ppm. This can be checked using your test strips each day. If your sanitiser level is too high, leave your cover open and the pumps running for 20 minutes to lower the level. Test with your strips after the 20 minutes to ensure the level has now dropped.

To increase your chlorine or bromine levels, please refer to your chemical bottle for guidance on the amount to add depending on you spas water quantity.

1

Alkalinity must be between 80 & 120ppm before balancing PH or sanitiser levels. Please refer to your chemical bottle for correct dosage when adjusting the level. *Run the pumps for 20 minutes and then re-test with a new test strip. Make sure alkalinity is balanced before adjusting the PH.

2

PH should be maintained between 7.2 & 7.6. If you need adjust up or down please refer to your chemical bottle for correct dosage when adjusting the level *Run the pumps for 20 minutes and then re-test with a new test strip.

3

Balancing sanitiser (Chlorine or Bromine). If sanitiser is low please refer to your chemical bottle for correct dosage when adjusting the level (if you’re using a floating dispenser, open this slightly to allow more sanitiser through). If sanitiser is high run the pumps with your tub cover open for 20 minutes, then re-test with a strip. If using a dispenser, close it slightly to allow the sanitiser to disperse more slowly.

4

Onzen & SpaBoy – Add your Oznen Salt quantity (refer to your Oznen/SpaBoy user manual) to your spa water in 3 stages with 1 hour between each. Eg; if the total quantity is 3 kilo, add 1 kilo with pumps running, an hour later add the second kilo with pumps running and finally one hour later add the third kilo with pumps running.

IMPORTANT: For Salt Water Spas Only.
Onzen & SpaBoy cells are consumable items.
On a water change or shut down ensure the Spaboy probe is covered,
never allow to dry out or freeze.

We recommend that you Shock/Oxidizing your water using Refresh after heavy bather loads to help eliminate sanitiser by-product build up. 100 grams after heavy use is adequate.  Run the pumps for 20 minutes with the spa cover open, then wait a further 40 before testing to ensure levels are ok prior to use.

Filters - What do I need to do?

Silver Sentinel Filters

These require replacing every 3 to 4 months depending on use. These filters cannot be rinsed or cleaned as they’re disposable filters.

*No clarifiers or anti-foam products can be used alongside disposable filters.

Pleated Paper Filters

Require rinsing weekly and cleaning with an approved filter cleaning solution every 4 to 6 weeks. These filters can last up to 12 months if maintained properly.

Progressive Filters

(Custom 2020 models only) These require replacing every 6 to 8 months depending on use. These filters cannot be rinsed or cleaned as they’re disposable filters, however the top blue layer should be rinsed out on a regular basis.

*No clarifiers or anti-foam products can be used alongside progressive filters.

How do I use my chemicals starter kit?

The video below is a guide on how to use the test strips to monitor the condition of your spa water.

The video will help with how to use, and how much of, the chemicals you need to apply.

If you have any questions, don’t hesitate to use our Contact Us page to get in touch – We’re always here to help!

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